MEC has extended the time for temporarily suspending disconnects for residential service locations until May 15, 2020, due to the COVID-19 situation.
“If you are facing financial difficulties and are unable to make your MEC electric bill payment, we encourage members to call MEC,” said Rick Campos, MEC chief operating officer. “Our member services team will work with members to arrange a payment plan that will help get them through this emergency.
“Call us first, before coming to the office. We want to promote staying healthy by helping you stay-at-home, and you’ll be helping us limit in-person contact for our employees.”
MEC’s member service office can be reached at (928) 763-1100.
The temporary disconnect suspension is not a bill waiver. Members are encouraged to pay at least a portion of their electric bill, when possible, to help avoid a large multi-month balance in the future.
MEC members should continue to monitor the MEC Facebook page for updated information.