Frequently Asked Questions (FAQ’s)

Where will TWN’s fiber services be offered?

How do I pre-register for TWN’s fiber broadband services?

You can pre-register for service at our Fiber/Broadband page. Once service becomes available in your area, we will notify you to complete the sign-up process. Pre-registration is not a commitment or contract but is important to the project construction by helping to expedite your installation if you decide to subscribe and also helps MEC and TWN identify the areas of member interest for broadband deployment.

I have more than one location that needs internet services. Do I need to pre-register them individually?

How long before fiber internet becomes available in my area?

Is this offered to homes and businesses?

What are some of TWN’s enhanced business solutions?

From virtual-PBX capability to simple Internet connectivity to network security services, including firewall and layer-3 virtual private networking (IP-VPN) small and medium scale commercial entities can enjoy high-quality interconnection for most distance-learning, telecommuter, social-networking, and internet-presence needs. In addition to these services, TWN provides a robust suite of advanced layer-2 private networking options. These services come with guaranteed performance, protocol-based isolation of information flows and engineered redundancy at speeds to 100Gb/s, to provide even the largest enterprise with state-of-the-art private networks. For more information, please contact us by email or by calling (928) 763-1100, and pressing option 0. Mike William’s TWN’s local Enterprise Business Sales Representative by calling (928) 444-8722, emailing Mike Williams, or visit 2020 Silver Creek Road #113D.

What is fiber optic?

How does fiber optic differ from cable and DSL internet?

What does Wi-Fi mean?

What are the benefits, features, plan options, and cost of TWN’s fiber optic internet service?

Does TWN fiber internet have a wireless option?

Who is TWN?

What is Mohave Electric’s relationship with this company?

If Mohave Electric is involved, will it affect my electric rates?

Is fiber the best option available for online gaming?

If I switch from my current internet provider, what assurances do I have my rates won’t skyrocket soon after?

Is the information collected in pre-registration shared with others?

Who can I talk to about the features and options of this service?

How will I know when service is available at my home or business?

Who maintains the broadband services after installation?

Will I pay MEC for the internet service?

Will local jobs be created as a result of MEC’s and TWN’s build out?

Will this service be available only to MEC members?

Frequently Asked Questions (FAQ’s)

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