Yes, there are no data caps or throttling.
Yes, business customers are provided 24-hour remote monitoring from our Network Operations Center.
We have 24x7x365 support with priority service calls and remote monitoring for all business customers.
Yes, TWN’s VIP support line is answered 24x7x365.
Yes, we offer 0-60 monthcontract options.
What are response times for outages?
Business customers have top priority. TWN strives to have a technician on site within 24 hrs (same day in some cases).
Public IP address (IP Blocks can be purchased as well), Wi-Fi setup, remote monitoring, priority support and all services are backed by our SLA that guaranteed a 99.999% uptime rate.
Yes, unlimited local and long-distance calling, multiple line set up with call routing/transferring, hunt groups, and more.
TWN does not offer any cloud-based backup at this time.