Partnering with Members to Overcome Adversity and Challenges
Members put a great deal of faith in Mohave Electric Cooperative throughout 2018 to provide accurate information, improve the reliability of service, and rise to the occasion as situations dictate.
This is a level of trust MEC will continually strive to earn and a level of confidence we do not take lightly.
Member engagement was strong in 2018 as the number of available trees for Operation Cool Shade were sold out well before the deadline and staff accepted a record number of applications for 18 available school grants. Educators from 10 different schools in the MEC service territory won a grant.
While those two achievements were impressive, other significant issues were a priority.
Proposition 127 was a proposed addition to the Arizona Constitution to mandate electric utilities become at least 50 percent dependent on renewable energy in just 10 years. MEC took to the streets to better inform members about the potential implications.
MEC explained the measure was introduced by individuals with out-of-state interests and how, if passed, it would negatively impact electric bills.
Members placed their trust in MEC and the proposition was soundly defeated by nearly 40 percentage points. In Mohave County, the result was even more lopsided, with nearly 86 percent of voters casting a ballot against the proposition. Your vote mattered.
The trust members placed in MEC to provide accurate information to cast a vote knowing their best interests were MEC’s top priority was astounding, and we will continually work to nurture that faith.
When heat and wildfires in California distorted the electricity market, MEC sent out press releases and made posts to Facebook. The situation in California, coupled with MEC’s primary supplier shutting down a generator for emergency service, created both pricing and availability problems.
Members were asked to take simple measures to conserve, such as grilling outside, turning off lights and fans, and drying clothes outdoors.
MEC members responded and the potential for a crisis was averted. The generator repairs are complete and it is available in 2019.
A microburst with hurricane-force winds toppled some utility poles and sheered transmission lines from MEC’s primary power provider, leaving about 39,000 members without electricity. It was a difficult time for everyone, including MEC crews who worked around the clock in the heat and humidity to restore power. More than anything, members wanted information, and MEC provided it as quickly as possible.
MEC continues to invest time and funds to improve and strengthen the infrastructure throughout its service area to improve reliability. In areas identified as vulnerable to wind, line-hardening projects continue, replacing existing wood poles with steel, which is less susceptible to the domino effect.
The damage that led to the large outage was to the transmission provider’s equipment and MEC had to wait for materials before repairs could begin. To hasten response time, MEC invested in the necessary materials to allow crews to make repairs regardless of ownership when possible.
Improvements were completed at an eastern area substation to improve reliability, bird deterrents were installed, trees in power lines were trimmed or removed, and members have been continually advised about simple steps they can take to prevent outages, such as bolting down carports and securing lawn furniture during storms.
Members have placed their trust in MEC to keep the lights on and the air conditioning running in the summer.
Trust: it is the hardest thing to earn, yet the easiest to lose.
MEC will continually work to cultivate the trust our members have bestowed upon us.
Thank you all.
Tyler Carlson, CEO
Joe Anderson, Board President